Privacy Policy

KAKICLAY recognizes the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect your information. When you register online with KAKICLAY or use our online store, you give us your consent to process and use your personal data in accordance with this online privacy policy. This Privacy Policy applies to all users of this website.

 

1. Information We Collect

1.1 Personal Identification Information

KAKICLAY collects personal data from visitors to the website who register their information or who use the online store, including names, email addresses, telephone numbers, billing and shipping addresses, and credit card information (collected through third-party payment processors; we do not directly store complete card numbers). Information is also collected from customers who place telephone orders.

Account login information (username and password, with passwords encrypted) is also collected when you create an account.

No one under the age of 18 should submit any personal information to this website without the consent of a parent or guardian.

1.2 Non-Personal Identification Information

We automatically collect information about your interaction with our website:

- Your IP address

- Browser type and version

- Operating system

- Pages visited and timing

- Referring website

- Device information (such as device type, unique device identifiers)

1.3 Information Collected Through Cookies and Similar Technologies

We use cookies (small text files) and similar tracking technologies to enhance your shopping experience. Cookies are pieces of information a website can send to your computer's browser for record-keeping purposes. These technologies help us:

- Ascertain which web pages are visited and how often

- Make our website more user-friendly

- Save your password so you do not have to re-enter it every time you visit

- Remember your shopping cart contents

- Provide personalized recommendations

- Evaluate marketing campaign effectiveness

Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, access the "help" tab on your browser or refer to your browser software information. However, disabling cookies may significantly impact your experience on our website.

 

2. How We Use Your Information

If you provide us with personal information, we will use it to:

- Register you with our website and administer our website services

- Process and fulfill your orders (including delivery and after-sales service)

- Create and manage your account

When you place an order, make a purchase, or save your information online, we may use your email, phone number, or postal address to send you information about our products, services, and promotions(only if you give us your permissio). 

From time to time, with your consent, we may contact you via email, text, postal mail, or telephone to:

- Learn more about your shopping preferences

- Conduct market research

- Improve our product offerings

To serve you better, we may combine:

- Information you provide to us

- Information about your product interests and purchases

- Information from third parties (including demographic information and publicly available information)

- Information from our affiliates

We use this combined information to enhance and personalize your shopping experience and to communicate with you in accordance with this policy.

 

3. Information Sharing and Disclosure

KAKICLAY does not sell, rent, or disclose our clients' names, addresses, email addresses, phone numbers, or other personal information to any non-affiliated entity.

As necessary, your personal information may be processed by third-party service providers (such as logistics companies, payment processors, and technical service providers) solely for the purpose of assisting KAKICLAY in its endeavors, and these third parties are subject to strict contractual confidentiality obligations.

We do not otherwise disclose your information to third parties unless:

- Required by law

- In connection with a legal claim or proceeding

In the event of a sale of some or all of our business, KAKICLAY will disclose your personal information to the purchaser only if the purchaser agrees to abide by the terms and conditions of this privacy policy.

 

4. Information Storage and Protection

4.1 Storage Period

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

4.2 Security Measures

KAKICLAY uses appropriate security measures to protect the information you provide, including data encryption technologies, secure servers and firewalls, access controls, and regular security audits.

However, while we take all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients. We will not be held responsible for any breach of security unless it is due to our negligence.

4.3 Data Storage Locations

Your information is primarily stored on servers located within the United States and may be transmitted to third parties outside the United States who provide services to us, but we ensure these third parties comply with this Privacy Policy and applicable data protection laws.

 

5. Your Rights

Under applicable laws (including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), and privacy laws in Utah, Colorado, and Connecticut), you may have the following rights:

5.1 Right to Access

You have the right to request access to the personal information we have collected about you.

5.2 Right to Correction

If you believe the information we hold about you is inaccurate, you have the right to request that we correct it.

5.3 Right to Deletion

In certain circumstances, you have the right to request that we delete your personal information, unless required by law or business necessity to retain it.

5.4 Right to Restrict Processing

In certain circumstances, you have the right to request that we restrict the processing of your personal information.

5.5 Right to Object

You have the right to object to our processing of your personal information based on legitimate interests.

5.6 Right to Data Portability

You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format, or to transmit it directly to another data controller.

5.7 Right to Withdraw Consent

If you have given your consent to our processing of your information, you may withdraw your consent at any time, but this will not affect the lawfulness of processing based on your consent before its withdrawal.

5.8 Right to Non-Discrimination

Exercising your rights will not result in discrimination against you, such as being charged different prices or receiving different quality of service.

5.9 Right to Opt-Out of Sale of Personal Information

Under applicable laws, residents of certain states (including California) have the right to request that we do not sell their personal information. We do not currently sell personal information.

 

6. How to Exercise Your Rights

6.1 Promotional Communications Choices

KAKICLAY would like to communicate with you only if you want to hear from us.

- If you are registered with us and would like to delete or update your registration and personal details, please use our unsubscribe link.

- If you prefer not to receive promotional information from us or our affiliated brands, or do not want us to use your information to enhance your shopping experience, please contact us via email or postal mail (see contact details below). Be sure to include your full name and the email address used for registration or purchase.

-If you ask us to remove your name from promotional lists, we will maintain a "do not contact" file to honor your request. It may take up to 10 days to process email requests and 6-8 weeks to process postal mail requests, during which you may continue to receive communications from KAKICLAY.

 

Please note that order confirmations will still be sent via email or text, and we may need to contact you via phone, email, text, or postal mail with questions regarding your order.

6.2 Data Deletion Requests

To ensure compliance with state privacy laws (including CCPA, VCDPA, and laws in Utah, Colorado, and Connecticut), we provide clear ways to manage your information.

To make inquiries or submit a personal data deletion request, please contact us at:

- Email: support@kakiclay.us

- Phone: +1(678) 361-6489

We may request identification from you to ensure information security. We will respond to your request within the time frame specified by applicable laws.

 

7. Children's Privacy

Our website and services are not directed at children under 13, and we do not knowingly collect personal information from children under 13. No one under the age of 18 should submit any personal information to this website without the consent of a parent or guardian. If we become aware that we have inadvertently collected information from a child under 13, we will delete such information immediately. If you believe we may have collected information from a child, please contact us.

 

8. Third-Party Links

Our website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the privacy practices of these third-party websites and recommend that you review their privacy policies.

 

9. Changes to This Privacy Policy

By accessing and using the KAKICLAY site, you consent to our collection, use, and disclosure of your information as described in this privacy policy.

KAKICLAY reserves the right to occasionally make changes to its privacy policy or practices. You should review this page periodically (especially each time you use the online shop) for updates. We will notify you of any changes by posting the modified policy on our website, with the updated effective date.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@kakiclay.us

Phone: +1(678) 361-6489