At KAKICLAY, we're dedicated to supporting your fitness journey—whether you have questions about our home fitness equipment, need help with an order, want to share feedback, or explore business opportunities. Below, we've organized all our contact options by your needs, so you can connect with the right team quickly.

Nestify, LLC

5770 Shiloh Road, Suite 100, Alpharetta, Georgia 30005, United States

Shenzhen Jisiying Technology Co., Ltd.

Room 201, Building A, No. 1 Qianwan 1st Road, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen (located in Shenzhen Qianhai Business Secretary Co., Ltd.)

-Email Support

•    Email Address: support@kakiclay.us

•    Response Time: Most emails are answered within 24–48 business hours

•    Hours: Monday–Friday, 9:00 AM–4:00 PM ET (closed weekends and U.S. federal holidays)

-Phone Support

Speak directly with a KAKICLAY specialist for urgent issues (e.g., missing orders, damaged products) or complex questions:

•    Support Line: +1 (678) 361-6489

•    Hours: Monday–Friday, 9:00 AM–4:00 PM ET

We're proud to be part of your fitness journey—thank you for choosing KAKICLAY!